Refund policy

Return Policy

We accept returns under the conditions below:

  • Return requests must be submitted within 30 days of receiving the item.

  • Items must be unused, unworn, and in original condition.

  • Items must be returned with original packaging intact.

  • Items that show signs of use, wear, alteration, or damage after delivery are not eligible for return.

  • Products damaged due to misuse, mishandling, or improper care are not eligible for return.

To initiate a return, customers must contact our support team with their order number and reason for return.

Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.

Refund Policy

Once your returned item is received and inspected:

  • You will be notified of the approval or rejection of your refund.

  • If approved, the refund will be processed to your original payment method.

  • Please allow up to 10 business days for the refunded amount to appear in your bank account, depending on your financial institution.

Original shipping fees (if applicable) are non-refundable unless the return is due to our error.

Non-Returnable Items

The following items are not eligible for return:

  • Final sale items

  • Gift cards

  • Used or damaged products (unless received defective)

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with clear photos. We will review and resolve the issue promptly.